ub777 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how ub777.co ("ub777," "we," "us," or "our") collects, uses, discloses, stores, and protects the personal information ("Personal Data") of individuals ("Players," "Users," or "you") who register accounts on or otherwise interact with the ub777 online gaming platform accessible at ub777.co.

ub777 is committed to processing Personal Data responsibly and in accordance with applicable Philippine data protection law, principally the Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC") of the Philippines.

This Policy applies to all Personal Data processed by ub777 in connection with the provision of its online casino, sports betting, and related services, including data collected through the ub777 website, mobile platforms, customer support channels, and payment processing systems.

This Policy should be read together with ub777's Terms & Conditions. Capitalised terms not defined here carry the meanings given to them in the Terms & Conditions.

2 Data Controller

ub777.co acts as the Personal Information Controller ("PIC") in respect of the Personal Data it processes about Players, as defined under the DPA. As PIC, ub777 determines the purposes and means of processing your Personal Data and is responsible for ensuring that such processing complies with the DPA and this Policy.

ub777 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for the DPO are provided in Section 15 of this Policy.

3 What Personal Data We Collect

ub777 collects the following categories of Personal Data:

• Identity Data: Full legal name, date of birth, government-issued ID number (for KYC verification), nationality.
• Contact Data: Philippine mobile number (primary identifier), email address (where provided).
• Account Data: Username, encrypted password, account registration date, account status, and account preferences.
• Financial Data: GCash account number or Maya wallet linked to your account, BPI/BDO account details (where provided), transaction history, deposit and withdrawal records, wallet balances.
• Gaming Data: Game play history, bet records, win/loss records, session durations, game preferences, and responsible gaming settings (deposit limits, self-exclusion status).
• Technical Data: IP address, device type, operating system, browser type, device identifiers, geolocation data (approximate), and platform access logs.
• Communications Data: Records of your communications with ub777 customer support, including live chat transcripts and support ticket records.
• Verification Data: Copies of identity documents, selfies, or other materials submitted for KYC/AML verification purposes.

ub777 does not collect Sensitive Personal Information as defined under Section 3(l) of the DPA (e.g., health information, political affiliations, religious beliefs) unless specifically required by applicable law or regulatory obligation.

4 How We Collect Personal Data

ub777 collects Personal Data through the following means:

• Direct collection at registration: When you create a ub777 account, you provide Identity Data and Contact Data directly through the registration form.
• Account activity: Financial Data and Gaming Data are generated automatically as you use the ub777 platform — making deposits, placing wagers, requesting withdrawals, and adjusting account settings.
• KYC verification process: Verification Data is collected when you submit identity documents in response to a KYC verification request.
• Technical collection: Technical Data is collected automatically by ub777's servers and analytics systems when you access the platform, including your IP address, device information, and session metadata.
• Customer support interactions: Communications Data is collected when you contact ub777 via live chat, email, or other support channels.
• Cookies and tracking technologies: ub777 uses cookies and similar technologies to collect certain Technical Data automatically. See Section 8 for details.

5 Purposes of Processing

ub777 processes your Personal Data for the following purposes:

• Account creation and management: To register your account, verify your identity, maintain your account, and provide the services described in the Terms & Conditions.
• Payment processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, and other supported payment methods, and to maintain accurate financial records.
• Identity and age verification: To verify that you meet the 21+ age requirement and to comply with KYC obligations under applicable Philippine law.
• Fraud prevention and AML compliance: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct, and to comply with Anti-Money Laundering Act (AMLA) obligations.
• Regulatory compliance: To comply with obligations imposed by PAGCOR, the AMLC, the NPC, and other relevant Philippine regulatory authorities.
• Customer support: To respond to your enquiries, resolve disputes, and improve service quality.
• Responsible gaming: To administer responsible gaming tools including deposit limits, loss limits, self-exclusion, and cooling-off periods.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates where you have not opted out. You may opt out of marketing communications at any time via account settings or by contacting support.
• Platform improvement: To analyse usage patterns, improve platform performance, and develop new features that better serve Filipino players.

6 Legal Basis for Processing

ub777 processes your Personal Data on the following legal bases as recognised under the DPA:

• Consent (Section 12(a) DPA): Processing for marketing communications and certain optional features is based on your freely given, specific, and informed consent at registration. You may withdraw consent at any time.
• Contractual necessity (Section 12(b) DPA): Processing required to fulfil our contractual obligations to you under the Terms & Conditions — including account management, payment processing, and game delivery.
• Legal obligation (Section 12(c) DPA): Processing required to comply with applicable Philippine law, including the DPA, AMLA, and PAGCOR regulations — such as KYC verification, AML reporting, and data retention obligations.
• Legitimate interests (Section 12(f) DPA): Processing for fraud prevention, platform security, and service improvement, where such processing does not override your fundamental rights and freedoms.

7 Data Sharing & Disclosure

ub777 does not sell your Personal Data. We may share your Personal Data with the following categories of recipients in the circumstances described:

• Payment processors: GCash (G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, and other payment service providers, strictly for the purpose of processing your transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Game providers: Game studios (e.g., JILI Games, PG Soft) may receive Technical Data and Gaming Data to the extent necessary to deliver games and calculate outcomes.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or regulatory order.
• Legal advisers and auditors: Professional advisers engaged by ub777 under strict confidentiality obligations.
• Law enforcement: Philippine law enforcement agencies where disclosure is required by a valid legal order or is necessary to prevent imminent harm.

All third-party service providers engaged by ub777 are required to process Personal Data only on ub777's documented instructions and in accordance with applicable data protection law.

8 Cookies & Tracking Technologies

ub777 uses cookies and similar tracking technologies on the ub777.co website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyse platform usage.

ub777 uses the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impacting platform functionality.
• Performance cookies: Collect anonymised data on how players use the platform to help us improve performance and user experience.
• Functional cookies: Remember your preferences (e.g., language settings, game lobby layout) to provide a more personalised experience.

You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ub777 platform. ub777 does not use cookies to build profiles of your browsing activity across unrelated third-party websites.

9 Data Retention

ub777 retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account Data and Financial Data: Retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• KYC and Verification Data: Retained for five (5) years following the completion of the relevant verification process or account closure, whichever is later.
• Gaming Data: Retained for three (3) years following the relevant gaming session, or longer where required by regulatory order.
• Communications Data: Retained for two (2) years following the relevant interaction, unless required for ongoing dispute resolution.
• Marketing Data: Retained until you withdraw consent for marketing communications.

Upon expiry of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with ub777's data disposal procedures.

10 Data Security

ub777 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and ub777 servers.
• Encryption of sensitive data (including passwords and financial data) at rest using industry-standard cryptographic methods.
• Role-based access controls limiting employee access to Personal Data to those with a legitimate operational need.
• Regular security audits and penetration testing of ub777's platforms and infrastructure.
• A documented data breach response plan providing for timely notification to affected players and the NPC in accordance with Section 20(f) of the DPA and NPC Circular 16-03.

While ub777 takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. You are also responsible for maintaining the confidentiality of your ub777 login credentials.

11 Your Rights as a Data Subject

Under the DPA and its IRR, you have the following rights in relation to your Personal Data held by ub777:

• Right to be informed: The right to be told what Personal Data we collect, how we use it, and to whom we disclose it — which this Policy fulfils.
• Right of access: The right to request a copy of the Personal Data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete Personal Data.
• Right to erasure: The right to request deletion of Personal Data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your Personal Data for direct marketing purposes at any time.
• Right to data portability: The right to receive your Personal Data in a structured, commonly used format where processing is based on consent or contractual necessity.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact ub777's Data Protection Officer at [email protected]. We will respond to verifiable requests within 15 business days in accordance with NPC guidelines.

12 Children and Minors

ub777 does not knowingly collect Personal Data from individuals under the age of 21. The ub777 platform is strictly intended for adults aged 21 and over in compliance with Philippine gambling regulations.

If ub777 becomes aware that it has collected Personal Data from an individual under 21 without parental consent, it will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered a ub777 account, please contact support immediately at [email protected].

13 Cross-Border Data Transfers

ub777 primarily processes and stores Personal Data within servers located in jurisdictions with adequate data protection regimes. Where Personal Data is transferred to service providers or game studios located outside the Philippines (for example, game providers with servers in other jurisdictions), ub777 ensures that such transfers are subject to adequate safeguards, including:

• Data processing agreements incorporating the standard contractual clauses approved under NPC guidelines.
• Assessment of the recipient jurisdiction's data protection framework to confirm adequacy.
• Technical safeguards (encryption in transit and at rest) applied to all cross-border transfers.

14 Changes to This Privacy Policy

ub777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance from the NPC. Where changes are material, ub777 will provide advance notice to registered players via their registered mobile number or email address, or via a prominent notice on the ub777 platform, at least 14 days before the revised Policy takes effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the ub777 platform after the effective date of any revised Policy constitutes acceptance of the revised terms. We encourage you to review this Policy periodically.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or ub777's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Subject line: "Privacy / DPO Request"
• Live Chat: Available 24/7 via the ub777 platform after login
• Response time: Within 15 business days for formal data subject requests; within 24 hours for general enquiries.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with our response to a data rights request.